Terms & Conditions

The Yogahub community doesn’t happen by accident. It requires time, effort, resources and intentionality from all participants. Participants include our management, teaching faculty and community members.

Our model of community is based on the values of reciprocity, personal responsibility, friendship and of course, our shared love of yoga.

The purpose of the terms and conditions is to sustain and protect the community for the future and to provide clarity to potential and current participants.

To ensure our terms and conditions reflect our values and are fair we have taken a ‘horizontal approach’ and formulated them in consultation with a representative group from all parts of the community.

Adhering to our terms and conditions is a collective act of reciprocity, as well as one of personal responsibility.

In the spirit of friendship, you’ll always be dealing with a real person when you reach out to our office. Please remember we operate on limited office hours and are resourced with only one part time staff member.

Unlimited Membership

Your Unlimited Membership gives you access to all timetable classes and, when advertised, free or discounted access to special events. Otherwise, the Unlimited Membership exclude courses, workshops and events.

There is a minimum of two-month commitment period for 4 fortnightly payments.

Memberships continue indefinitely until we receive written advice requesting a membership cancellation.

Persons 25 years and under receive a $20 discount per payment cycle. To receive this discount please email a copy of valid ID and we will send you a promotional code to complete the purchase.

8 For 28 Membership

Your 8 for 28 Membership gives you access to 8 timetable classes every 28 days, and when advertised, free or discounted access to special events. Otherwise, the Unlimited Membership exclude courses, workshops and events.

You can also purchase extra classes at a special discounted rate of $19 per class in the event you decide to attend more than 8 times in the 28-day period.

Cancel any time before the class to have your pass returned to your pass.

There is minimum of a two-month commitment period for 2 monthly payments.

Memberships continue indefinitely until we receive written advice requesting a membership cancellation.

Memberships Suspension Policy

Suspension requests must be submitted by completing a suspension request form. (LINK) We will require the dates for the start and end of the suspension. The dates provided should be inclusive of the suspension. This means the membership will reactivate the following day.

Memberships can be suspended for a minimum of 7 days and a maximum of 60 days within each anniversary year of your membership.

7 days’ notice is required to place a suspension on your membership.

Suspensions cannot be backdated, nor can we process your request on the same
day.

You will receive an email within 5 days of your request confirming the suspension has been placed. If you have not received a confirmation email within 5 days of submitting a please contact us.

If your membership is on hold you can still attend the studio by purchasing a casual
class pass.

Memberships Cancellation Policy

Memberships can be easily cancelled by emailing us with your request to hello@yogahubperth.com.au

Cancellations cannot be backdated or actioned on the same day.  

To end a contract, we require 7 days’ notice period. You will receive an email within 5 days of your request confirming the cancellation. If you have not received a confirmation email within 5 days of submitting a please contact us. 

Cancelling a membership will cancel all future payments outside of the 7-day notice period. Refunds are not available for any portion of the membership that has already been charged or that falls due before the cancelation date.

Any portion of membership that remains active after the cancellation can be used until the end of that payment cycle period.

Memberships Declined Payments Policy

We are a small business, and every failed transaction has a cost to us. We reserve the right to charge administration fees on declined Membership payments of up to $5.

New Student Intro Offer

For students new to the studio.

It can be purchased only once. The pass expires 14 days from the first use. It cannot be extended or suspended for any reason. It is non-transferable and non-refundable. 

10 Class Pass

Expires 6 months after the date of first use.

It is non-transferable and non-refundable.

Generally, the pass cannot be extended or suspended. However, we may make an exception based on personal circumstances where a request is made prior to the expiry date. Please contact us to request an extension.

Cancel 30 minutes before the class to have your pass returned to you pass.

Beginners Courses 8 Classes

Your Beginners Course 8 Class pass gives you access to one of our scheduled Beginners Immersion Courses. This pricing option excludes access general classes, workshops and events.

The pass expires 10 days from the first class and is valid for 8 classes.

The pass is non-transferable and is non-refundable.

The pass is transferable from one scheduled course to another before the course starts. To request a change of enrolment to another course please contact us.

In the event of an enrolled student missing a class we permit the exchange of one course class for a general timetable class per course.

This is only offered within the course start and finish dates. 

If the pass holder misses more than one class those classes are forfeited. 

To arrange to exchange a missed class please choose a general class from our timetable and contact us with the date and time of the class you wish to join instead. This allows us to put your name on the class list and advise the teachers involved about the change so they can expect you.

Beginners Courses 6 Classes

Your Beginners Course 6 Class pass gives you access to one of our scheduled Beginners Foundation Courses. This pricing option excludes access general classes, workshops and events.

The pass expires 6 weeks from the first class and is valid for 6 classes.

The pass is transferable from one scheduled course to another before the course starts. To request a change of enrolment to another course please contact us.

In the event of an enrolled student missing a class we permit the exchange of one course class for general timetable class per course.

This is only offered within the course start and finish dates.

If the pass holder misses more than one class those classes are forfeited.

To arrange to exchange a missed class please choose a general class from our timetable and contact us with the date and time of the class you wish to join instead. This allows us to put your name on the class list and advise the teachers involved about the change so they can expect you.

7-Days Unlimited

The 7-day Unlimited Pass gives you access to all timetable classes. It excludes courses, workshops and events.

The pass expires 7 days from the purchase date. It cannot be extended or suspended for any reason. It is non-transferable and non-refundable.

Casual Class Pass

The Casual Class Pass gives you access to one timetable class. It cannot be used for courses, workshops and events.

The pass expires 28 days from the first use. It cannot be extended or suspended for any reason. It is non-transferable and non-refundable.

Teen Pass (12 – 18 years)

The Teen pass gives you access to one timetable class. It cannot be used for courses, workshops and events.

This pass is for people 12-18 years of age and can only be purchased at the front desk before a class. It cannot be purchased online.

Children under 14 years must attend with a parent. The pass is valid on the day it is purchased. It is non-transferable and non-refundable.

Students & up to 25 years.

Student pass gives you access to one timetable class or can be purchased in a 10-class pack. 

It cannot be used for courses, workshops and events. 

The pass is for any person actively enrolled in tertiary or vocational study and / or any person aged 19 – 25 years. If younger that 19 the Teens casual pass will be the best value.

The single pass is valid for 28 days and the 10-class pass is valid for 6 months.

It is non-transferable and non-refundable. 

Generally, the pass cannot be extended or suspended. However, we may make an exception based on personal circumstances where a request is made prior to the expiry date. Please contact us to request an extension.

Studio Information & Etiquette

All classes and events have limited capacities. Attendance to classes, courses and events is subject to availability. Booking early is recommended to secure your place.

We are only open when classes are on. Our reception opens 15 minutes before the class and closes shortly after the class.

Please check in at the desk before entering the yoga room.

Please arrive around 5-10 minutes before the start of the class to allow time to check in and set yourself up for the class.

We are a fully dedicated yoga studio, and we have everything you need, including mats and yoga props. However, you are welcome to bring your mat if you prefer it.

For general safety, teachers may lock the door at the start time and latecomers may not be admitted.

Give your nervous system a break. Car keys, metal water bottles, mobiles phone and other personal belongings are not permitted in the yoga studio.

Please avoid bringing valuables to the studio.

The studio is small and has limited capacity. Please place your mat on a designated marker so we can arrange the space as efficiently as possible.

At the end of the class please clean the studio mats with the available spray and towels before returning to the storage area.

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